PRIVACY
POLICY
Last updated: May 1, 2026
Asaagility ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we handle personal information collected through asaagility.com and through our store operations in Cooch Behar, West Bengal. By using our website or purchasing our products, you agree to the practices described here.
1. Information We Collect
When you visit our website, submit an enquiry, or interact with us in connection with a purchase or service, we may collect the following:
Identity & Contact Details: Your name, phone number, and email address — collected when you fill out our contact form, request a quote, or register interest in our products.
Purchase & Warranty Information: Details related to product orders, invoice records, warranty registrations, and any finance or EMI applications you submit.
Communication Records: Messages or enquiries you send us via the website, email, phone, or in-store visits.
Technical & Usage Data: Browser type, device type, pages visited, and time spent on the site — collected automatically to help us improve the website experience.
2. How We Use Your Information
We use the information we collect only for legitimate business purposes:
To respond to your product enquiries and provide after-sales support
To process purchases, deliver products, and manage warranty claims
To facilitate finance or EMI applications with our authorised lending partners
To send you relevant updates about our products or services — only with your consent
To improve our website, understand customer needs, and refine our offerings
To comply with applicable legal and regulatory obligations under Indian law
We will never use your information for purposes unrelated to the service you engaged with us for.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:
Authorised Service Partners: Finance companies, logistics partners, or warranty service providers who need your details to fulfil a service you requested. These parties are bound by confidentiality obligations.
Legal Compliance: When required to do so by applicable law, court order, or a valid request from a government authority.
Business Protection: To protect the rights, property, or safety of Asaagility, our customers, or the public where disclosure is necessary.
4. Cookies & Analytics
Our website may use cookies — small text files stored on your device — to understand how visitors navigate the site and to improve your experience. We may also use third-party analytics tools (such as Google Analytics) that collect anonymised usage data. You can disable cookies through your browser settings at any time, though this may limit certain features of the website.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security and encourage you to contact us immediately if you suspect any unauthorised use of your information.
6. Data Retention
We retain your personal information for as long as is necessary to deliver the service requested, honour our warranty obligations, or meet our legal and accounting requirements. Once data is no longer needed, it is securely deleted or anonymised. Purchase and warranty records may be retained for up to 5 years in accordance with applicable Indian commercial laws.
7. Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, write to us at contact@asaagility.com. We will respond within a reasonable timeframe.
8. Third-Party Links
Our website may include links to third-party websites such as Google Maps or social media platforms. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies before submitting any personal information.
9. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
For any privacy-related questions, requests, or concerns, please get in touch:
Email: contact@asaagility.com
Phone: +91 94343 38205
Address: Silver Jubilee Rd, near Shani Mandir, Cooch Behar, West Bengal — 736101